01
Eligibility for Refunds
Refunds are available for services that have not been rendered. If you have not received your notarized documents, you may be eligible for a refund.
Refund Policy Overview
At Certnotary, we strive to provide reliable notarization services. Our refund policy ensures transparency and fairness for our clients. Please review the details below to understand your rights regarding refunds.
02
Exclusions
Refunds cannot be issued for services that have already been completed or for any fees associated with expedited processing.
03
How to Request a Refund
To request a refund, please reach out to our support team with your order details. We will guide you through the process. sales@certnotary.pro
04
Processing Refunds
Refund requests will be processed within 14 business days upon approval. You will be notified via email regarding the status of your refund.
05
Cancellation Policy
You may cancel your request for notarization within 24 hours of submission. To initiate a cancellation, please contact us directly.
Governing Law
Singapore
Consumer Authority
Consumer Protection Authority